Yokohama ward offices — full address list
Yokohama: all 18 ward offices, each address as published by the city itself. Which one is yours is decided by your address, not by choice.
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Within 14 days of arriving — register your address
This is the first errand of your life in Japan and everything else waits on it: insurance, pension, a bank account, a phone contract. Bring your residence card; they write your address on the back.
What to say at the counter
転入届を出したいです。 Tennyū todoke o dashitai desu. I would like to file a move-in notification. -
National Health Insurance — same visit if you can
If no employer enrols you, you join here, and cover starts from the day you registered — not the day you walked in. Delay it and you are billed for the gap anyway.
What to say at the counter
国民健康保険に加入したいです。 Kokumin kenkō hoken ni kanyū shitai desu. I would like to join national health insurance. -
National Pension when you have no company
Students and the self-employed enrol here rather than at the pension office. Ask about the student exception or an exemption in the same conversation if money is tight.
What to say at the counter
国民年金の手続きもここでできますか。 Kokumin nenkin no tetsuzuki mo koko de dekimasu ka. Can I also do the National Pension paperwork here? 学生納付特例を申請したいです。 Gakusei nōfu tokurei o shinsei shitai desu. I would like to apply for the student pension deferral. -
Registering your seal (印鑑登録)
A registered seal plus its certificate is what a car purchase or some rental contracts demand. Bring the seal itself and ID; the certificate is issued afterwards, any time you need one.
What to say at the counter
印鑑登録をしたいです。 Inkan tōroku o shitai desu. I want to register my personal seal. 印鑑証明書をください。 Inkan shōmeisho o kudasai. A seal-registration certificate, please. -
Certificates you will be asked for again and again
Residence record, taxation and tax-payment certificates: needed for visa renewal, loans and school applications. Many can be picked up at a convenience store once you have a My Number card.
What to say at the counter
住民票が一通ほしいです。 Jūminhyō ga ittsū hoshii desu. I need one copy of my residence record. 課税証明書と納税証明書がほしいです。 Kazei shōmeisho to nōzei shōmeisho ga hoshii desu. I need the taxation and tax-payment certificates. コンビニでも取れますか。 Konbini demo toremasu ka. Can I also get it at a convenience store? -
The My Number card
Not compulsory, but it turns most of the above into a convenience-store errand and doubles as photo ID. Applications are taken here; the card arrives weeks later.
What to say at the counter
マイナンバーカードを申請したいです。 Mai nambā kādo o shinsei shitai desu. I would like to apply for a My Number card. -
Family matters — birth, allowance, nursery
Birth notification within 14 days, child allowance from the month after you apply (it is not backdated), and nursery applications that run on a strict annual calendar. Ask about all three at once.
What to say at the counter
子どもが生まれました。出生届を出したいです。 Kodomo ga umare mashita. Shusshō todoke o dashitai desu. My child was born — I want to file the birth notification. 児童手当の申請をしたいです。 Jidō teate no shinsei o shitai desu. I want to apply for the child allowance. 保育園の申し込みについて聞きたいです。 Hoikuen no mōshikomi ni tsuite kikitai desu. I want to ask about applying to a nursery. -
Moving again — within the ward or out of the city
Moving inside the same ward is one form; leaving the city means a moving-out notification here and a moving-in notification there within 14 days. The gap is what causes insurance trouble.
What to say at the counter
同じ区の中で引っ越しました。転居届を出したいです。 Onaji ku no naka de hikkoshi mashita. Tenkyo todoke o dashitai desu. I moved within the same ward — I want to file a change-of-address notification. 他の市に引っ越します。転出届をお願いします。 Hoka no shi ni hikkoshimasu. Tenshutsu todoke o onegai shimasu. I am moving to another city — I need a moving-out notification. -
When the Japanese is too hard — the multilingual counter
Most city halls have interpretation, by phone or in person, and free foreign-resident consultation. It is a service the ward pays for; use it rather than guessing at a form.
What to say at the counter
外国人相談窓口はありますか。 Gaikokujin sōdan madoguchi wa arimasu ka. Is there a consultation desk for foreigners? 通訳サービスはありますか。 Tsūyaku sābisu wa arimasu ka. Is there an interpretation service? 日本語があまり話せません。ゆっくりお願いします。 Nihongo ga amari hanasemasen. Yukkuri onegai shimasu. I do not speak much Japanese. Slowly, please. この書類の書き方がわかりません。 Kono shorui no kakikata ga wakarimasen. I do not know how to fill in this form. 窓口は何番ですか。 Madoguchi wa nan-ban desu ka. Which counter number should I go to?
The half nobody prepares for. These come at you in Japanese — recognise them and the visit is easy.
What the clerk will ask you
| 本日はどのようなご用件ですか。 Honjitsu wa dono yō na goyōken desu ka. What do you need today? | |
| 在留カードとパスポートをお願いします。 Zairyū kādo to pasupōto o onegai shimasu. Residence card and passport, please. | |
| 前のご住所を教えてください。 Mae no gojūsho o oshiete kudasai. What was your previous address? | |
| 世帯主はどなたですか。 Setainushi wa donata desu ka. Who is the head of the household? | |
| マイナンバーカードはお持ちですか。 Mai nanbā kādo wa omochi desu ka. Do you have a My Number card? | |
| 国民健康保険の加入手続きもされますか。 Kokumin kenkō hoken no kanyū tetsuzuki mo saremasu ka. Will you also enrol in National Health Insurance? | |
| こちらの用紙にご記入ください。 Kochira no yōshi ni gokinyū kudasai. Please fill in this form. | |
| 番号札を取ってお待ちください。 Bangōfuda o totte omachi kudasai. Take a number ticket and wait, please. |
Audio synthesized with VOICEVOX:Meimei Himari at standard pace for shadowing; real conversations run faster and carry accents.
Finding your branch
| Ward office | Address | Map |
|---|---|---|
| 青葉区役所 | 〒225-0024 横浜市青葉区市ケ尾町31-4 | Map → |
| 旭区役所 | 〒241-0022 横浜市旭区鶴ケ峰1-4-12 | Map → |
| 泉区役所 | 〒245-0024 横浜市泉区和泉中央北5-1-1 | Map → |
| 磯子区役所 | 〒235-0016 横浜市磯子区磯子3-5-1 | Map → |
| 神奈川区役所 | 〒221-0824 横浜市神奈川区広台太田町3-8 | Map → |
| 金沢区役所 | 〒236-0021 横浜市金沢区泥亀2-9-1 | Map → |
| 港南区役所 | 〒233-0003 横浜市港南区港南4-2-10 | Map → |
| 港北区役所 | 〒222-0032 横浜市港北区大豆戸町26-1 | Map → |
| 栄区役所 | 〒247-0005 横浜市栄区桂町303-19 | Map → |
| 瀬谷区役所 | 〒246-0021 横浜市瀬谷区二ツ橋町190 | Map → |
| 都筑区役所 | 〒224-0032 横浜市都筑区茅ケ崎中央32-1 | Map → |
| 鶴見区役所 | 〒230-0051 横浜市鶴見区鶴見中央3-20-1 | Map → |
| 戸塚区役所 | 〒244-0003 横浜市戸塚区戸塚町16-17 | Map → |
| 中区役所 | 〒231-0021 横浜市中区日本大通35 | Map → |
| 西区役所 | 〒220-0051 横浜市西区中央1-5-10 | Map → |
| 保土ケ谷区役所 | 〒240-0001 横浜市保土ケ谷区川辺町2-9 | Map → |
| 緑区役所 | 〒226-0013 横浜市緑区寺山町118 | Map → |
| 南区役所 | 〒232-0024 横浜市南区浦舟町2-33 | Map → |